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Updated May 4, 2022

Welcome to Orchestra Hall

The Minnesota Orchestra is delighted to welcome you to Orchestra Hall. As our community relaxes COVID-19 protocols due to lower case levels, we continue to consult with medical experts in order to mitigate any potential risk that comes with attending an in-person concert at Orchestra Hall.

Our protocols continue to be guided by optimism, caution and responsibility. Here is a quick summary of our recently-revised plan to gradually relax COVID-19 protocols at Orchestra Hall:

Effective May 4

City of Minneapolis Health Department Recommendation - April 28, 2022
Because of another uptick in COVID spread and hospitalizations, the Minneapolis Health Department strongly recommends everyone – vaccinated or not – wear masks in indoor public settings and businesses. Examples include stores, restaurants, theaters, family entertainment centers, schools, meetings, and state and local government offices serving the public. Read the full statement from the City of Minneapolis Health Department.

While COVID-19 vaccinations and boosters are highly recommended for individuals attending performing arts experiences, we do not currently require vaccination status (nor require a negative COVID-19 test for those unvaccinated) to enter Orchestra Hall.

The Minnesota Orchestra Pledge

We pledge to maintain the highest standards of safety and health at Orchestra Hall, for all of our guests, musicians, staff and volunteers. We pledge to research, curate and implement the most effective sanitation and physical distancing measures available for everyone at Orchestra Hall. Finally, we pledge to present clear, consistent and timely operating guidelines and procedures in a way that promotes efficient communication.

Our safety protocols are subject to change as federal, state and city recommendations evolve. In response to rapidly declining infection rates in our region, we have established a weekly decision-making process for our concerts. Any changes to our safety protocols will be posted on this page and ticket holders alerted via their concert reminder email.

We recognize that, even with safety measures, some guests may not feel comfortable attending in person. We are committed to bringing live music to you, wherever you are. Check out our Digital Concert Hall for current livestream and broadcast offerings.

Despite the implementation of our safety protocols, inherent risk of exposure to infectious disease still exists. By attending a concert or event at Orchestra Hall, you voluntarily assume all risks related to exposure of infectious disease.

Top Safety Measures You Should Know About

Ventilation Standards

Orchestra Hall currently meets or exceeds all Centers for Disease Control and Prevention (CDC)-recommended ventilation standards. Orchestra Hall’s HVAC is equipped with MERV 14 air filters which are rated for 20-1.0 micron filtration.

Contactless Ticketing

Digital tickets will be issued and contactless ticket scanning is available. For ease, we recommend using the MNOrch App.

Face Coverings

While we welcome masks at Orchestra Hall, they are not currently required.

Food & Beverage Service

Food and beverage options will be available for select concerts before each concert and during intermission and may be consumed in our lobby spaces. Most beverages are permitted inside the Orchestra Hall auditorium. See the Bar Menu for more details.

For your convenience, drinks can be pre-ordered for intermission (using the MNOrch App) and picked up in the Target Atrium.

Symptom Checking

Not feeling well? Please stay home. Your tickets are exchangeable or can be refunded. Manage your tickets online or contact Ticket Services for assistance. An Emergency Medical Technician will be on site should you need assistance at a concert.

Enhanced Cleaning Procedures and Minimized Touchpoints

Hand sanitizing stations and increased cleaning regimens, including deep cleaning between concerts, are in place. Touchpoints will be minimized including options for cashless transactions, contactless ticket scanning, doors held open/propped, and touchless bathroom sinks in most locations.

Minnesota Orchestra Musicians & Staff Safety Protocols

The Minnesota Orchestra adheres to its strict Workplace Preparedness Plan. Every employee has received and reviewed the plan.

Security at Orchestra Hall

Audience Services team members receive on-going safety, security and emergency preparedness training. All Minnesota Orchestra concerts are additionally supported by outside security personnel. Security will be present at all concerts and easily identifiable to guests. Additionally, the Minnesota Orchestra adheres to any security requirements outlined by the City of Minneapolis as part of the event permitting process.

If you have additional questions or concerns, don’t hesitate to contact us at 612-371-5656 or at tickets@mnorch.org.

We look forward to seeing you for a concert or other event at Orchestra Hall soon!