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We will require proof of full COVID-19 vaccination or a dated negative COVID-19 PCR test taken within the last 72 hours prior to entrance or event for anyone entering Orchestra Hall (including children of all ages), along with a photo ID. In addition, all guests are required to wear a mask while inside Orchestra Hall. (“Full vaccination” means your visit to Orchestra Hall is at least two weeks after your final dose of a vaccine. Negative LFTs and antibody/serology tests will not be accepted.)

Be mindful of testing site hours and test result turnaround. If you are unable to complete testing or don't get your results back in time, we will issue a refund.

Updated December 6, 2021

Welcome back to Orchestra Hall

The Minnesota Orchestra is delighted to welcome you back to Orchestra Hall for the 2021-22 season. Our return to live performances for in-person audiences has been guided by optimism, caution and responsibility. It may feel a little different that your last visit — but we promise to always deliver an outstanding musical experience.

The Minnesota Orchestra has been fortunate to continue to share live music both virtually and in-person throughout the pandemic with great support from our audience, and with the guidance of many close advisors and medical professionals. Our safety protocols are an important component in our continued creative approach to keep art alive during a pandemic. 

Recent Protocol Changes 

These protocols are put in place until further notice with the goal of safely bringing as many people back to Orchestra Hall as possible.

Proof of Vaccination or Negative COVID-19 PCR Test Required for Entry for All Guests (All Ages Including Children)

We will require proof of full COVID-19 vaccination or a dated negative COVID-19 PCR test taken within the last 72 hours prior to entrance or event for anyone entering Orchestra Hall (including children of all ages), along with a photo ID. (“Full vaccination” means your visit to Orchestra Hall is at least two weeks after your final dose of a vaccine. Negative LFTs and antibody/serology tests will not be accepted.)

Be mindful of testing site hours and test result turnaround. If you are unable to complete testing or don't get your results back in time, we will issue a refund.

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Additional Information

Masks Required Inside Orchestra Hall for All Guests (All Ages Including Children)

We currently require masking inside ALL locations at Orchestra Hall including the lobby, auditorium and backstage for all guests (including children of all ages). Masks can be removed outside of Orchestra Hall to enjoy a beverage on our patio spaces. Once entering Orchestra Hall, we require a mask for the duration of the experience. This policy remains in place until further notice.

Audience Capacity

At this time, no changes have been made to audience capacity.

The Minnesota Orchestra Pledge

We pledge to maintain the highest standards of safety and health at Orchestra Hall, for all of our guests, musicians, staff and volunteers. We pledge to research, curate and implement the most effective sanitation and physical distancing measures available for everyone at Orchestra Hall. Finally, we pledge to present clear, consistent and timely operating guidelines and procedures in a way that promotes efficient communication.

Our safety protocols are subject to change as federal, state and city recommendations evolve. In response to rapidly changing vaccination and infection rates, we have established a weekly decision-making process for our concerts. Any changes to our safety protocols will be posted on this page and ticket holders alerted via their concert reminder email.

Top Safety Measures You Should Know About

Ventilation Standards

Orchestra Hall currently meets or exceeds all CDC-recommended ventilation standards. Orchestra Hall’s HVAC is equipped with MERV 14 air filters which are rated for 20-1.0 micron filtration.

Proof of Vaccination or Negative COVID-19 PCR Test Necessary for Entry for All Guests (All Ages Including Children)

In light of the highly transmissible variants and increasing case numbers in Minnesota, we require proof of full COVID-19 vaccination or a dated negative COVID-19 PCR test taken within the last 72 hours prior to entrance or event for anyone entering Orchestra Hall (including children of all ages), along with a photo ID. (“Full vaccination” means your visit to Orchestra Hall is at least two weeks after your final dose of a vaccine. Negative LFTs and antibody/serology tests will not be accepted.)

Be mindful of testing site hours and test result turnaround. If you are unable to complete testing or don't get your results back in time, we will issue a refund.

Contactless Ticketing

Digital tickets will be issued and contactless ticket scanning is available. For ease, we recommend using the MNOrch App.

Required Face Coverings & Masking Guidelines for All Guests (All Ages Including Children)

We currently require masking inside ALL locations at Orchestra Hall including the lobby, auditorium and backstage for all guests (including children of all ages). Masks can be removed outside of Orchestra Hall to enjoy a beverage on our patio spaces. Once entering Orchestra Hall, we require a mask for the duration of the experience. This policy remains in place until further notice. The Minnesota Orchestra adheres to MN Department of Health (MDH) and Centers for Disease Control and Prevention (CDC) masking guidelines. CDC masking guidelines are currently varied throughout the county. To maximize protection the CDC recommends you wear a mask indoors in public if you are in an area of substantial or high transmission.

Food & Beverage Service

Food and beverage options will be available for select concerts before each concert and during intermission. Food and beverages are not permitted inside Orchestra Hall, but may be enjoyed at the Elixir Haus just outside the building. 

For your convenience, drinks can be pre-ordered for intermission (using the MNOrch App) and picked up in the Target Atrium to enjoy outside.

Masks can be removed outside of Orchestra Hall to enjoy a beverage. This policy remains in place until further notice. Please note: our New Year’s Eve lobby offerings have been modified to accommodate the current restrictions.

Symptom Checking

Not feeling well? Please stay home. Your tickets are exchangeable or can be refunded. Manage your tickets online or contact Ticket Services for assistance. An Emergency Medical Technician will be on site should you need assistance at a concert.

Enhanced Cleaning Procedures and Minimized Touchpoints

Hand sanitizing stations and increased cleaning regimens, including deep cleaning between concerts, are in place. Touchpoints will be minimized including options for cashless transactions, contactless ticket scanning, doors held open/propped, and touchless bathroom sinks in most locations.

Departure Procedures

After the concert, we encourage guests to stagger their departure from seats to allow extra distance between households and prevent overcrowding at exit doors.

Minnesota Orchestra Musicians & Staff Safety Protocols

The Minnesota Orchestra adheres to its strict Workplace Preparedness Plan. Every employee has received and reviewed the plan.

Planning For Your Safe Return

Vaccination Information

  • We will require proof of full COVID-19 vaccination prior to entrance or event for anyone entering Orchestra Hall (including children of all ages), along with a photo ID. (“Full vaccination” means your visit to Orchestra Hall is at least two weeks after your final dose of a vaccine.)
  • Accepted forms of proof of vaccination include: 1) display proof on a smartphone with accompanying ID, 2) present a physical copy with an accompanying photo ID or 3) for privacy and to expedite your entrance to Orchestra Hall we recommend using My Bindle. The My Bindle App is a secure wallet for your health records and an easy way to privately share your COVID health status with others. Download the App to your phone, upload your vaccination card or test results, and search for “Orchestra Hall” to create your “Entry Pass” for concerts.
  • If you’ve lost or need a copy of your Minnesota Vaccination card you can request your immunization record at Stay Safe MN. For other states visit IIS Immunization Records by State. 

Negative COVID-19 PCR Test Information

Children and adults who are not eligible for vaccination at this time are still welcome at Orchestra Hall with proof of a negative test result.

We will require a dated negative COVID-19 PCR test taken within the last 72 hours prior to entrance or event for anyone entering Orchestra Hall (including children of all ages), along with a photo ID. (Negative LFTs and antibody/serology tests will not be accepted.)

Be mindful of testing site hours and test result turnaround. If you are unable to complete testing or don't get your results back in time, we will issue a refund.

Accepted forms of proof of negative test results include: 1) display proof on a smartphone with accompanying ID, 2) present a physical copy of test results with an accompanying photo ID or 3) for privacy and to expedite your entrance to Orchestra Hall we recommend using My Bindle. The My Bindle App is a secure wallet for your health records and an easy way to privately share your COVID health status with others. Download the App to your phone, upload your vaccination card or test results, and search for “Orchestra Hall” to create your “Entry Pass” for concerts.

Free testing locations (and at home kits) are available statewide. To order a kit or find a site near you visit the Minnesota testing site directory.

Thank you for helping us to keep art alive during this pandemic.

  • Don’t forget your documentation! We will require proof of full COVID-19 vaccination or a dated negative COVID-19 PCR test taken within the last 72 hours prior to entrance or event for anyone entering Orchestra Hall (including children of all ages), along with a photo ID. (“Full vaccination” means your visit to Orchestra Hall is at least two weeks after your final dose of a vaccine. Negative LFTs and antibody/serology tests will not be accepted.) Be mindful of testing site hours and test result turnaround. If you are unable to complete testing or don't get your results back in time, we will issue a refund. Without proof, security will deny entry and your tickets will be refunded post-event. There are no exceptions so please come prepared. This policy will only be limited as required by law.  Thank you for helping us to keep art alive during this pandemic.
  • For privacy and to expedite your entrance to Orchestra Hall we recommend using My Bindle. The My Bindle App, is a secure wallet for your health records and an easy way to privately share your COVID health status with others.  Download the App to your phone, upload your vaccination card or test results, and search for “Orchestra Hall” to create your “Entry Pass” for concerts.
  • Please self-assess your health before leaving home. We will send you a reminder via email on the day of the performance. If you are symptomatic, please stay home.
  • An Emergency Medical Technician (EMT) will be on site should you need assistance. All tickets are refundable should you choose not to attend (or be asked to leave) due to symptoms.
  • We currently require masking inside ALL locations at Orchestra Hall including the lobby, auditorium and backstage for all guests (including children of all ages). Masks can be removed outside of Orchestra Hall to enjoy a beverage on our patio spaces. Once entering Orchestra Hall, we require a mask for the duration of the experience. This policy remains in place, until further notice.
  • Don’t forget your digital ticket on your mobile device. For ease, we recommend using the Minnesota Orchestra app. Printed tickets will not be issued in advance. Staff can assist you if you need a printed ticket upon arrival. Please allow extra time.
  • We are committed to keeping safety protocols up-to-date and in line with StaySafeMN. If you are not signed up to receive Minnesota Orchestra emails, register now for updates.
  • During cold weather months, the Marquette Avenue Doors will be closed for entry. Plan to arrive to Orchestra Hall through the Skyway entrance or the Peavey Nelson entrance where we can accommodate indoor lines for verification.

We are striving for a low to no-touch concert experience.

Food and beverage options will be available for select concerts before each concert and during intermission. Food and beverages are not permitted inside Orchestra Hall, but may be enjoyed at the Elixir Haus just outside the building. (Lobby spaces open 90 minutes prior to the concert.) This policy is in effect until further notice.

For your convenience, drinks can be pre-ordered for intermission (using the MN Orch App) and picked up in the Target Atrium to enjoy outside.

Masks can be removed outside of Orchestra Hall to enjoy a beverage. This policy remains in place until further notice. Please note: our New Year’s Eve lobby offerings have been modified to accommodate the current restrictions.

We currently require masking inside ALL locations at Orchestra Hall including the lobby, auditorium and backstage for all guests (including children of all ages). Once entering the building we require a mask for the duration of the experience. This policy remains in place, until further notice.

A pedestal ticket scanner option will be available at auditorium entrances for optional self-scanning. We recommend downloading the Minnesota Orchestra App for ease.

Most restrooms have touchless sinks and will be monitored and cleaned multiple times before, during, and after concerts.

Touchless hand sanitizers are available throughout the Hall.

For the safety of all, staff may remind you to keep a distance from other guests.

When entering the lobby, follow signage and directions as you move around the building. Be mindful of staying physically distanced from other households.

Common areas and high touch points will be routinely cleaned throughout the event with disinfectants recommended by the Center for Disease Control (CDC) and US Environmental Protection Agency (EPA).

We recommend you stagger your departure to avoid congestion. If you are able to wait in your seat after the concert, we encourage you to do so.

Audience Services team members receive on-going safety, security and emergency preparedness training. All Minnesota Orchestra concerts are additionally supported by outside security personnel. Security will be present at all concerts and easily identifiable to guests. Additionally, the Minnesota Orchestra adheres to any security requirements outlined by the City of Minneapolis as part of the event permitting process.

We look forward to seeing you for a concert or other event at Orchestra Hall soon! If you have additional questions or concerns, don’t hesitate to contact us at 612-371-5656 or at tickets@mnorch.org.  We recognize that, even with safety measures, some guests may not feel comfortable attending in person and we are committed to bringing live music to you, wherever you are. Stay tuned for our livestream and broadcast plans for the 2021-22 season, to be announced in September.

Despite the implementation of our safety protocols, and inherent risk of exposure to infectious disease still exists. By attending a concert or event at Orchestra Hall, you voluntarily assume all risks related to exposure of infectious disease.