Accessibility at Orchestra Hall

Music Is For Everyone

We aim to make Orchestra Hall a welcoming and inclusive environment for all. Find available services and amenities listed below. Connect with our Ticket Services team to answer any questions or to make advance arrangements. Please allow two weeks advance notice if you would like to suggest a service for a specific performance or pre- and post-concert event.

Accessibility Services

Armless and Bariatric Chairs

Armless chairs and a bariatric chair are available by request and can be substituted in multiple locations.

ASL Interpretation

American Sign Language Interpretation, by certified interpreters, is available for select performances featuring speakers and narrators.

Assistive Listening Devices

Williams Sound infrared hearing enhancement devices are available free of charge at Guest Services.

Audio Description

Audio description is available for select performances or pre/post-concert events featuring visual elements. 

Braille & Large-Print Programs

Large print program information for most Classical performances and Sensory-Friendly concerts is available by request at Guest Services. Braille programs are available for select performances and require 2 weeks advance notice.

Elevators, Escalator & Ramps

An escalator is available at the skyway entrance of Orchestra Hall, traveling between Balcony A and the Main Floor. Elevators are located on both the east and west sides of the Lobby for access to all floors. Ramps are located on Balcony A at skyway level and on the Main Floor.

Noise-Cancelling Headphones

Request noise-cancelling headphones, in advance or at the concert, at Guest Services or with an usher. Child and adult sizes are available.

Service Animals

Service animals, such as guide dogs, are welcome. Please inform Ticket Services if you will be attending with a service animal so that appropriate accommodations can be made for you and your companion.

Wheelchair & Accessible Seating

Accessible and companion seating can be reserved on all levels of Orchestra Hall, and all main floor aisles are wheelchair-accessible when transferring into the theater seat. Non-transferrable wheelchair and swing-arm seating are indicated on our seating charts when purchasing tickets online.

Courtesy Wheelchairs & Wheelchair Assistance

A limited number of courtesy wheelchairs are available, free of charge, for check-out at Guest Services on the main floor of the lobby near the escalator on a first-come, first-served basis. If you need assistance with your wheelchair, please bring a companion with you to the performance. 

We will accommodate Segways and other power-driven devices when used as an accommodation for mobility. Devices with fuel or combustion engines are not permitted within Orchestra Hall. Ushers will be happy to store wheelchairs and walkers during the performance if you transfer into a seat.

Other Considerations

Chemical Sensitivity

Please be considerate of those who may have allergies or chemical sensitivities. It is recommended that you refrain from using strong perfumes and colognes so as not to distract the patrons sitting around you.

Relaxed Family & Sensory-Friendly Concerts

We offer Relaxed Family & Sensory-Friendly Concerts for patrons of all ages, including individuals with autism or sensory sensitivities. Each concert takes place in a relaxed environment where audience members are welcome to be who they are and enjoy music together with family and friends

Our Sensory-Friendly Concerts feature individual Minnesota Orchestra musicians or small ensembles in the Target Atrium at Orchestra Hall. Relaxed Family Concerts feature the full Orchestra in the main auditorium, plus a variety of pre- and post-concert activities in the lobby. 

All-Gender & Accessible Restrooms

Universal, ADA-accessible restrooms that lock and provide privacy are available to patrons of any gender identity and expression. These restrooms are available on Balcony A near the Green Room and on Balcony B.