About
Fanfare Usher Program
Position Overview
Volunteer ushers provide excellent, volunteer-driven customer service to patrons attending concerts at Orchestra Hall. Volunteer ushers work together with the paid staff in order to make every patron's experience the highest quality possible.
Key Responsibilities
- Provide correct, prompt service in a friendly, welcoming manner
- Attend pre-concert usher meeting for each concert
- Help seat concert attendees and provide Showcase programs
- Answer questions of concert attendees
Initial Impact
- Assure patrons receive excellent customer service at Orchestra Hall
Sustained Outcomes
- Assist in cultivating repeat concert attendees through positive experiences
Training
- Orientation session prior to first concert worked
- Receive usher manual for reference
Support
- Work with team of volunteer ushers
- Work with paid usher staff
- Event Manager present at every concert
Commitment
- Work the entire concert each time
- Select a series and work all concerts within that series
- Adhere to dress code
Qualifications
- Must be professional and dependable
- Strong communication skills
- An appreciation for orchestral music
Benefits
- Opportunity to watch the concert after late seating is completed (must return to position for duties during intermission and at end of concert)
- Receive voucher for a pair of Minnesota Orchestra tickets after working 6 concerts in a season
- Receive discount on Minnesota Orchestra CDs and concert tickets after working 4 concerts in a season
- Provide support to the Minnesota Orchestra to ensure its sustainability
- Volunteer thank you reception
Apply now!
Volunteer
The Minnesota Orchestra is supported by a dedicated community-wide arm of volunteerism. WAMSO—Minnesota Orchestra Volunteer Association reaches over 10,000 children and adults each year through its music education programs.
YPSCA, the Young People's Symphony Concert Association, has supported the Orchestra's longest-running education program, Young People's Concerts, since 1911.
WAMSO—Minnesota Orchestra Volunteer Association
WAMSO is the primary volunteer support group for the Minnesota Orchestra. Founded in 1949, WAMSO originally stood for Women's Association of the Minneapolis Symphony Orchestra. Today, WAMSO members and volunteers include men and women from various backgrounds and experiences, from students to retirees.
Over the years, WAMSO has contributed more than $10 million to the Minnesota Orchestra. WAMSO also contributes over 500 volunteers who donate more than 10,000 hours each year.
WAMSO—Minnesota Orchestra Volunteer Association is a nonprofit corporation of volunteers that qualifies as a tax-exempt organization under Section 501(c)3 of the Internal Revenue Code.
For complete information, visit WAMSO.org.
YPSCA — Music Education for Young People
On November 24, 1911, the eight-year-old Minneapolis Symphony Orchestra (now Minnesota Orchestra) performed its first Young People's Concert. That same year the Young People's Symphony Concert Association (YPSCA) was formed to assist, augment and promote these Young People's Concerts. Students now have the unique opportunity to hear the Minnesota Orchestra in one of the longest running series of Young People's Concerts in the United States.
Fanfare Volunteer Program
Fanfare Volunteer Program is an evening and weekend volunteer usher program coordinated by WAMSO and the Minnesota Orchestra. Get involved today!

